Daily APAC Best Practice Webinars
NOTE: These webinars will be canceled for the month of November. Check back shortly for a revised schedule.
The Daily Best Practices Webinars are exclusively for salesforce.com customers in the Asia-Pacific (APAC) region. With thousands of companies using Salesforce, there are a lot of great ideas out there. This series is our opportunity to share best practices discovered and developed by customers just like you. We'll focus on addressing the needs of a specific area: Sales, Marketing, Service and Support, or Getting Started with Salesforce. These sessions are meant to be interactive, so come prepared to participate; ask questions and share your success stories.
(A) MONDAYS – THURSDAYS: Sessions scheduled to suit time-zones in Australia, New Zealand, Singapore and China
GETTING STARTED | MONDAYS @ 2pm Sydney (Australia) / 4pm Auckland (New Zealand) / 12pm Singapore & Beijing (China)
- Determine and prioritize your company's objectives
- Customize Salesforce to align with your specific needs
- Learn strategies for introducing users to Salesforce
- Understand the resources here to help you
MARKETING |TUESDAYS @ 2pm Sydney (Australia) / 4pm Auckland (New Zealand) / 12pm Singapore & Beijing (China)
- Generate high quality leads with the best return on investment
- Distribute and track leads throughout the sales cycle
- Leverage opportunities in your existing customer base
- Create and maintain a consistent corporate message
SALES | WEDNESDAYS @ 2pm Sydney (Australia) / 4pm Auckland (New Zealand) / 12pm Singapore & Beijing (China)
- Ensure that your salespeople use Salesforce everyday
- Develop and manage an effective and streamlined sales process
- Maintain visibility into your sales pipeline and prospects
- Define and report on critical sales metrics
SUPPORT | THURSDAYS @ 2pm Sydney (Australia) / 4pm Auckland (New Zealand) / 12pm Singapore & Beijing (China)
- Capture critical customer support information
- Route support issues to the most available and qualified resource
- Decrease response time and deliver self-service options
- Analyze support issues to improve your products and services
(B) FRIDAYS: Sessions scheduled to suit time-zones in India, Singapore and China
There will be 2 sessions conducted on Fridays, especially for customers in India/Asia.
FRIDAYS: Session One - 11am New Delhi, Mumbai (India) / 1.30pm Singapore & Beijing
Session Two - 2pm New Delhi, Mumbai (India) / 4.30pm Singapore & Beijing
Week 1 & Week 3 of each month: GETTING STARTED (Session One) & MARKETING (Session Two)
Week 2 & Week 4 of each month: SALES (Session One) & SUPPORT (Session Two)
If you have any further questions, please contact us.
Thanking you in advance for your attendance, we wish you every success using Salesforce!
