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Content library
The integrated content library in the Sales Cloud eliminates the need to search through mazes of folders and mountains of email. With popular consumer Web features like tagging, search, and popularity rankings, everyone finds what they need in a snap.
- Publishing
- Search and tagging
- Subscriptions
- Ratings and comments
- Presentation assembly
- Delivery and tracking
Quickly share documents with your team
With Salesforce CRM, you can collaborate online with your sales, marketing, and service teams to create killer presentations with drag-and-drop ease. You can share presentations with customers and colleagues entirely in the cloud—no downloading required.
Find the best content in a flash
The content library’s full-text search and tagging make it easy for you to find the content you’re looking for, immediately. You can also filter your search results by author, type, industry, tags, or other fields.
Stay current with the latest collateral
You can subscribe to topics or documents of interest and get real-time notifications when new content is published. Content owners no longer need to send revised versions and clog up email inboxes. Salesforce CRM maintains an archive of prior versions and highlights the specific changes that were made.
Monitor content feedback
You and your colleagues can rate and leave comments on published content. In addition to monitoring user feedback, you can also track downloads to determine which materials your community finds most effective.
Assemble presentations with ease
You can create new custom presentations by leveraging existing presentations and slides created by your colleagues. As a result, you can quickly and easily create customized sales presentations tailored to the needs of your prospects or customers.
Send online content and track views
Once you’ve created the perfect pitch, you can package various materials and send the customer or prospect a URL. The materials are as easy to view and share as online photos—no downloading required. And you can track content views for more intelligent follow up.