Communications & Media

Salesforce.com understands that companies in the communications and media space rely on information—information that must be delivered lightening fast with pinpoint accuracy to attract and service customers. With this in mind, Salesforce features real-time access to customer data, accurate forecasting and reporting, and streamlined processes to help you attain success in this highly competitive market. The following customer success stories reveal how companies like yours have implemented Salesforce with impressive results.

 

3

Australian Firm 3 Showcases Mobile Capabilities with Salesforce Wireless Features

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AAPT

AAPT Rolls Out Salesforce to 300 Users to Increase Sales Efficiency

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ADC Telecommunications

ADC Lowers TCO, Improves Partner Management, and Gains Accurate Forecasts with Salesforce

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ADTRAN

User Adoption, Data Quality, and Productivity Improve at ADTRAN with Salesforce

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Alltel

Alltel Leverages Salesforce Unlimited Edition to Attract New Customers and Better Serve Existing Customers

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ASCAP

ASCAP Leverages Force.com Platform to Harmonize Operations

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Associated Newspapers Ltd

Salesforce.com Helps Associated Newspapers Ltd Win the Circulation Battle

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Author Solutions

Author Solutions Taps Force.com to Build Industry-Changing Publishing Applications in the Cloud

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Bandwidth.com

Salesforce Helps Bandwidth.com Grow 200% Per Year

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Bella Pictures

Bella Pictures Achieves a 400 Percent Increase in Sales over Four Months with Salesforce

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Cars.com

Cars.com Rolls Out Salesforce for Service and Support to Accelerate 25,000 Transactions Each Month

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Charter Communications

Charter Communications Uses Force.com Sandbox Testing Environment to Ensure Sarbanes-Oxley Compliance

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Ciena

Ciena Uses Salesforce to Drive World-Class Sales and Marketing Alignment

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CNN Networks

CNN Networks Reports Increased Efficiencies and Better Opportunity Management with Salesforce CRM

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Dolby

Dolby Uses Force.com To Improve Sales Processes and State-of-the-Art Customer Service

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DoubleClick

Salesforce and the AppExchange Help DoubleClick Scale Globally and Provide Custom Tools to Staff and Customers

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Dow Jones Newswires

Salesforce Provides Dow Jones Newswires with a Customized View of Each Customer's Data

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Efficient Frontier

Salesforce Delivers Pipeline Visibility and Functionality at Efficient Frontier

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Fujitsu Network Communications

Fujitsu Network Communications Streamlines Information Access by Integrating Salesforce with SAP

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Genesys Conferencing

Genesys Conferencing Consolidates 12 Databases in 10 Countries for 360-Degree Customer View

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Google

With an Integrated Salesforce Solution, Google Improves Sales Tracking

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Informa

Informa Practices What It Teaches; Upgrades SFA by Replacing ACT!, GoldMine with Salesforce

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InfoWorld

InfoWorld Takes Greater Advantage of Its Data by Integrating Salesforce with Other Systems

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Ingenio

Customer Service Reps at Ingenio Handle More Calls, Respond More Quickly with Salesforce Call Center

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InterActiveCorp

InterActiveCorp Gets Complete Visibility Into Individual and Team Sales Activities with Salesforce

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Jackson Media

Jackson Media Launches Company on Salesforce; Grows from Zero to $500K in First Year

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KPN Belgium

KPN Belgium Optimizes Sales Productivity and Sales Forecasting with salesforce.com

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LocationCinema

Blockbuster Salesforce CRM Helps LocationCinema Quickly Take New Business Idea to Market; Grows Sales by 35 Percent

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NBC Universal

At NBC Universal, Salesforce CRM Makes Business Easier, More Effective

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NPD Group

NPD Group Consolidates Data from 22 Business Units with Salesforce CRM

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Optimum Lightpath

Optimum Lightpath Illuminates Customer Data and Extends Success with AppExchange-Inspired Solutions

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Orange Communications

Salesforce Brightens Orange Sales Visibility with 300 User Roll-Out

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Polycom

Polycom Improves Sales Forecast Accuracy to Within 2% and Reduces Approval Costs 75% with Salesforce and the AppExchange

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Reed Business Information

Reed Business Information Targets 18 Market Sectors with Unified Salesforce System

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Siminn

Siminn Achieves Streamlined, Highly Effective Customer Care with Salesforce Call Center

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SmartMoney

SmartMoney Projects 570 Percent Return on Investment in First Three Years on Salesforce

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Sprint Nextel

Sprint to Standardize on Salesforce Enterprise Edition for more than 5,000 Sales Professionals

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TANDBERG

TANDBERG Gets Better Insight into Quarterly Close Rates and Channel Revenues with Salesforce

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Telenet Solutions

Telenet Solutions Increases Sales Productivity by Using Salesforce SFA

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The Improv

The Improv Shortens Sales Cycle, Increase Close Rates with Salesforce

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The Wall Street Journal

Changing the Way Business is Done: The Wall Street Journal Customizes Salesforce CRM to Drive Journal-in-Education Program

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Time Warner Cable Business Class

Team Productivity Increases Up to 10% After Time Warner Cable Business Class Implements Salesforce

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Uecomm

Salesforce Helps Uecomm Uncover More Sales Opportunities, Realize Rapid ROI

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Voices.com

Voices.com Experiences a 62 Percent Boost in Gross Sales with Salesforce SFA and Marketing

Snapshot | Case Study