Partner Account Management

Improve Your Visibility into Partner Performance

Manage partner performance across all your channels in one place, just as you would manage your customers. Track and measure channel sales for insight into top-performing and low-producing partners. Create channel programs aligned with partner performance to increase partner success. Measure geographic coverage, product certifications, sales, and account performance. Eliminate your spreadsheets, and provide partner-profiling tools to your channel managers, for more effective and efficient channel partner management.

Partner Profiling

Track partner profiles, and know which partners are performing and which are not. Easily customize and extend your partner profiling system (including tiered profiles such as Gold, Silver, Bronze) to track all attributes needed to effectively manage your channel relationships.

Partner Lists and Groups

Simplify channel partner management by creating partner groups so you can target leads and information to the right partner at the right time.

Channel Manager Dashboards

Create partner scorecards, and track partner performance in all geographies. Enable executive channel metrics to drive your channel sales and measure your return on investment.


Self-Service Account Management

Salesforce CRM Partner Portal lets partners view and update their account information. Channel managers can decide what information is read-only and what is editable by partners. The "My Account" feature is easily accessible on the partner home page.

Mash-ups

Mash up your partner information with Google maps to visualize partner geographic coverage and success. You can also create a performance matrix to measure your return on investment.